Vedicis solutions covers a wide range of use cases that are delivered by our team of profesional services and our qualified partners.
Keeping a project on track and delivering on schedule can be challenging in a moving environment with day-to-day pressure and long term plans. Vedicis provides resources and expertise with dedicated professional services.
They address various missions that span from project management to integration including installation and configuration of our solutions. Our professional services team is made of telecom experts used to operate in customers environments with their specific design and processes while they are familiar with telecom standards. They are at your side to enable you to focus on your business issues.
Following services are delivered:
- Project Delivery _ management and/or resources.
- Operations support _ administration, supervision, performance optimization, and change management .
- Training _ standard and customized training.
- Support _ helpdesk, software upgrade assistance and configuration support.